OUR CLIENTS
ByFone's diverse and multilingual associates are staffed and trained to to supports an array of industries spanning from technical services to real estate management.
Home Solutions Real Estate Inc.
During the onset of the COVID-19 epidemic, Home Solutions Real Estate Management Inc. (a New York based Real Estate firm) approached ByFone for a IVR and Email based solution to address property related tenant concerns and existing business development projects. ByFone responded by offering Home Solutions Real Estate Management Inc. an IVR solution that addressed all their existing tenant and property concerns and tenant requests, property maintenance scheduling, and business development during the COVID-19 pandemic and satellite operations.
Our solution was successful because we employed our call center associates to address immediate emergencies and provisioning our technology infrastructure to advance new business and acquisitions to progress sales support.
Right Home Realty Inc.
Right Home Realty (a New York-based real estate firm) sought ByFone's assistance to support sales and acquisitions of properties related to new and existing customers.
By properly identifying Right Home Realty's requirements, ByFone properly staffed a team of multilingual associates to provided Right Home Realty with direct call center sales support that not only tracked and measure all KPI metrics, but also directly contributed to market presence and expansion.
Working with ByFone not only met Right Home Realty's initial expectations, but also expanded their business and offered a degree of sales support that surpassed its competitors.